Connect with us
We are available to help you at every stage of your travel journey, from booking your dream vacation to helping you find an excursion in destination and supporting you with special assistance requests. You will find some useful links and commonly asked questions below, or you can contact us by phone and speak with our knowledgeable WestJet Vacations Québec agents for further assistance.
Find the answers you’re looking for.
Questions, complaints or compliments?
Useful information about travelling with WestJet Vacations Québec
Accessibility, mobility or other special needs?
A checklist of everything you need to know for your travel journey.
Refund or compensation for flight delay or flight cancellation?
Have a question or making a reservation?
For hearing impaired, call 1-800-855-0511 (Voice to TTY)
OR 711 (TTY to Voice).
Sales Centre (Service in French)
Mon – Fri: 8 a.m. – 12 a.m. EST
Sat – Sun: 9 a.m. – 6 p.m. EST
Group Vacations (Service in French)
Mon – Fri: 9 a.m. – 5 p.m. EST
Sales Centre (Service in English)
Mon – Fri: 8 a.m. – 12 a.m. EST
Sat – Sun: 9 a.m. – 6 p.m. EST
Group Vacations (Service in English)
Mon – Fri: 9 a.m. – 5 p.m. EST
Sunwing Airlines
Check your flight status and sign up for our flight alerts
Central baggage services (delayed and damaged luggage)
1-844-853-3751 / 416-679-3750
Daily from 8 a.m. to 7 p.m. EST
WestJet Airlines
Check your WestJet flight status
Delayed, lost or damaged baggage on board WestJet?
Contact WestJet central baggage services
1-866-666-6224 or visit for more information.
Sunwing Vacations Group corporate office
Montreal
100-3105 Place Louis-R.- Renaud Laval, Québec H7V 0A3 Canada
Toll free : 1-866-722-8066
Call : 514-871-1319