Moon Palace Jamaica 5.0
Ocho Rios, Jamaica
Luxury
- Top-rated luxury resorts with a high repeat guest rate
- 5-star properties in prime, sought-after locations
- World-class service and amenities, including well-appointed rooms
Hotel features
Property Overview
Moon Palace Jamaica is an expansive family-friendly resort on the white-sand shores of Ocho Rios. At this property, guests can enjoy top-notch service, numerous restaurants serving Asian, Italian, Jamaican cuisine and premium beverages, and luxurious accommodations complete with a double whirlpool tub and mini-bar. There is plenty to do on site, with four pools, non-motorized water sports like paddle boarding and kayaking, and daily shows. As well, the world-class Awe Spa offers guests a variety of treatments to book that are designed to relax, rejuvenate and re-energize. Nearby, guests can explore downtown Ocho Rios and Jamaica’s natural beauty and culture on a guided tour (fees apply) to the Bob Marley Museum or through the Jamaican rainforest.
Meal plans
All Inclusive
• 3 meals daily plus snacks
• All drinks (domestic beer and cocktails, select international brands, house wine with meals
• Room service (24 hr)
• Kids Club (4-12 years old)
• Daily activities
• Evening entertainment
• Non-motorized water sports
• All drinks (domestic beer and cocktails, select international brands, house wine with meals
• Room service (24 hr)
• Kids Club (4-12 years old)
• Daily activities
• Evening entertainment
• Non-motorized water sports
Property amenities
- 680 Rooms
- 4 Pool(s)
- 7 Restaurant(s)
- 7 Bar(s)
Accommodations
All room categories include
- A bottle of Red wine upon arrival
- Alarm clock with iPod® docking station
- Bathrobes and Slippers
- Bathroom amenities
- Coffee Maker
- Direct Dial Telephone
- Hair Dryer
- Hair straightener
- Individually controlled air-conditioning
- In-Room Safe
- Iron and Ironing Board
- Liquor Dispenser
- Mini-bar
- Nightly turndown service
- Private bathroom with shower
- Smart TV with personalized streaming via Google Chromecast®
1/3
Deluxe Resort View
- Maximum occupancy: 2
- Maximum number of adults: 2
1/2
Deluxe Resort View with Balcony
- Maximum occupancy: 4
- Maximum number of adults: 4
1/3
Deluxe Ocean View
- Maximum occupancy: 2
- Maximum number of adults: 2
1/2
Superior Deluxe Ocean view with Balcony
- Maximum occupancy: 4
- Maximum number of adults: 4
1/2
Honeymoon Suite
- Maximum occupancy: 2
- Maximum number of adults: 2
1/3
Junior Suite
- Maximum occupancy: 4
- Maximum number of adults: 4
1/3
Walk Out Suite
- Maximum occupancy: 4
- Maximum number of adults: 4
1/2
Governor Suite
- Maximum occupancy: 2
- Maximum number of adults: 2
1/4
Family Deluxe Room
- Maximum occupancy: 6
- Maximum number of adults: 6
1/4
Two Bedroom Presidential Suite
- Maximum occupancy: 6
- Maximum number of adults: 6
Dining and entertainment
Restaurant(s)
Buccaneers Reef
Style: BuffetLocation: In front of main poolCuisine: InternationalBreakfast hours: 07:00-11:00
Lunch hours: 12:30-17:00
Dinner hours: 18:00-23:00
Notes:
- Casual
Pier 8
Style: À la carteLocation: In front of main poolCuisine: Seafood and SteakBreakfast hours: 07:30-10:30
Lunch hours: 12:30-16:30
Dinner hours: 18:00-23:00
Notes:
- Daytime: Casual. Dinner: Resort Formal
- Open air
La Gondola
Style: À la carteLocation: Lobby areaCuisine: ItalianDinner hours: 18:00-23:00
Notes:
- Resort Formal
Momo
Style: À la carteLocation: Lobby areaCuisine: OrientalDinner hours: 18:00-23:00
Notes:
- Resort Formal
- Dinner
Gourmet Food Corridor
Style: Food DisplayLocation: LobbyCuisine: VarietyNotes:
- Open from 11:00-23:00
Boulangerie
Style: CaféLocation: Main lobbyCuisine: PastriesNotes:
- Open 24 hours
- Coffee
- Ice cream
Jerk Hut
Style: SnacksLocation: BeachCuisine: JamaicanLunch hours: 12:00-16:00
Dinner hours: 18:00-22:00
Notes:
- Casual
Bar(s)
Lobby Bar
Location: LobbyHours of operation: 10:00-01:00
Notes:
- Local drinks
- Cocktails
- Domestic brands
Wet Bar
Location: Pool areaHours of operation: 10:00-18:00
Notes:
- Local drinks
- Cocktails
- Domestic brands
- Swim-up bar
Loud Bar
Location: Lobby areaHours of operation: 18:00-00:00
Notes:
- Local drinks
- Cocktails
- Domestic brands
- Adults Only
Piano Bar
Location: Lobby levelHours of operation: 17:30-00:30
Notes:
- Local drinks
- Cocktails
- Martinis
- Adults Only
Snack Bar
Location: Lobby areaHours of operation: 11:00-23:00
Notes:
- Snacks Available | 11:00-17:00
- International and local brands of liquor
- Cocktails
Noir Disco
Location: LobbyHours of operation: 10:00-03:00 (Tuesday, Wednesday, Friday and Saturday)
Notes:
- Cocktails
- Domestic beer and local cocktails
Sun Deck
Hours of operation: 11:00-23:00
Notes:
- Near Flowrider®
Pizza & snacks 11:00-17:00
Dinner: Comfort Italian à la carte
18:00-23:00
Extra features
Bonus features
Child Policy
• Kids (4-17 yrs.) pay special rates when sharing a room with 2 adults
Proof of age will be required upon check in. In the event that the ages of children are incorrect at time of travel, the difference in rates will be charged upon check in.
Proof of age will be required upon check in. In the event that the ages of children are incorrect at time of travel, the difference in rates will be charged upon check in.
FlowRider® Double Wave Simulator
Guests can ride a wave at Moon Palace Jamaica resort, which offers the wildly popular FlowRider. The new wave simulator is the latest addition to the brand's unique package of offerings and growing family amenities. Created by Waveloch, the FlowRider creates two lanes of perfect, endless waves over a riding surface, offering hours of surfing excitement for all ages. While kids body board on the new FlowRider, more advanced and adventurous guests can use the standup "flowboards."
Open every day from 9 a.m. - 5 p.m.
Open every day from 9 a.m. - 5 p.m.
Accessible Rooms
The Moon Palace Jamaica offers accessible rooms for guests. Rooms are on request basis and must be requested at time of booking.
Resort Credit
Spa Credits
Booking Window: Now - October 30, 2024
Travel Window: Now - December 20, 2025
Minimum Nights Required: 4 nights
Promotion Code: SP250
Description:
Guests who book four nights or more will get $250 USD in Spa Credits
Terms and Conditions:
• Promotion applicable to land and package bookings
• Applicable to new reservations only. Cancellations and re-bookings will be denied
• Promotion is subject to change or may be discontinued without prior notice
• Not applicable to travel agent rate, tour operator employee rate, FAM trips, site inspections, Complimentary
• Compensatory stays or any other rate-reduced promotions in the market. Not redeemable for cash
• This promotion is not transferrable to guests in other rooms
• All previously sent close-outs and inventory changes still apply and remain in place
• The last day of Check-Out must be Dec 21st, 2025
• A 16% service fee applies to services paid with Spa Credit Credit
• Other terms and conditions may apply
This promotion may apply exclusively with the following promotions:
Combinable with all Palace resorts Discount and added value promotions, K&T Free etc
Booking Window: Now - October 30, 2024
Travel Window: Now - December 20, 2025
Minimum Nights Required: 4 nights
Promotion Code: SP250
Description:
Guests who book four nights or more will get $250 USD in Spa Credits
Terms and Conditions:
• Promotion applicable to land and package bookings
• Applicable to new reservations only. Cancellations and re-bookings will be denied
• Promotion is subject to change or may be discontinued without prior notice
• Not applicable to travel agent rate, tour operator employee rate, FAM trips, site inspections, Complimentary
• Compensatory stays or any other rate-reduced promotions in the market. Not redeemable for cash
• This promotion is not transferrable to guests in other rooms
• All previously sent close-outs and inventory changes still apply and remain in place
• The last day of Check-Out must be Dec 21st, 2025
• A 16% service fee applies to services paid with Spa Credit Credit
• Other terms and conditions may apply
This promotion may apply exclusively with the following promotions:
Combinable with all Palace resorts Discount and added value promotions, K&T Free etc
Facilities and services
Internet Services
- 24/7 Wi-Fi throughout the hotel
Beach
- White sand
Parking
- Parking
Miscellaneous resort amenities/services
- Ice machines
- Nightclub
Business services
- Business centre
Child facilities
- Kids Club
Ages: 4 - 12
Hours of operation: 10:00 - 22:00Note:
Kids will have plenty to do at "The Playroom", catering to children with a variety of fun filled activites..
Group, meeting and conference facilities
- Conference facilities ($)
Health and safety
- Medical service ($)
- Doctor on call 24-hours ($)
Hotel lobby
- Tour desk ($)
- 24-hour front desk
- Concierge desk
- ATM Machine ($)
- Taxi's available 24-hours ($)
- Currency exchange
- Porter/Bellhop
Shops and services
- Gift shops ($)
- Jewelry shop ($)
- Laundry and Dry Cleaning services ($)
Sports activities
- Paddleboarding
Wellness
- Air-conditioned
- Free weights
- Aerobics classes
Spa
- Beauty Salon ($)
- Spa Services ($)
Swimming pools
- Waterslides
- Kids pool
Location
Address (please include Apt/Suite number): P.O. Box 100 Ocho Rios,St. Ann,Jamaica
Area: Ocho Rios
Airport name: Sangster International Airport
Airport transfer time: 90 minutes
* Please note that transfer times may vary and are subject to change.
Wedding and romance packages
Weddings
Complimentary Collection
Complimentary with a minimum number of 30 room nights combined.
• Services of a wedding planner and an onsite wedding coordinator
• Wedding ceremony location: beach or gazebo
• Minister to perform symbolic ceremony
• Wood wedding arch featuring ivory sheer fabric backdrop with silk floral appliqué and silver branches
• Matching wood ceremony table with two silk floral spheres as table décor
• 30 white avant-garde chairs
• Basic audio system available for ceremony
• Sparkling wine during the ceremony*
• 1 semi-private dinner reservation for up to 30 guests with standard restaurant décor
• Breakfast in bed the morning after the ceremony for bride and groom
• Complimentary Honeymoon package
An additional fee applies to all civil ceremonies for the services of a Justice of the Peace and for document filing. Ceremony pricing includes up to 30 guests. Additional guests may be accommodated, depending on property and availability. The Complimentary Collection does not apply if requested on site. Additional fee applies if Complimentary Collection is requested within 15 days of arrival.
*Up to 4 bottles of sparkling wine will be provided. Prices and inclusions are subject to change at any time and without notice. Other terms and conditions may apply.
For any new request, please feel free to contact the hotel directly
• Services of a wedding planner and an onsite wedding coordinator
• Wedding ceremony location: beach or gazebo
• Minister to perform symbolic ceremony
• Wood wedding arch featuring ivory sheer fabric backdrop with silk floral appliqué and silver branches
• Matching wood ceremony table with two silk floral spheres as table décor
• 30 white avant-garde chairs
• Basic audio system available for ceremony
• Sparkling wine during the ceremony*
• 1 semi-private dinner reservation for up to 30 guests with standard restaurant décor
• Breakfast in bed the morning after the ceremony for bride and groom
• Complimentary Honeymoon package
An additional fee applies to all civil ceremonies for the services of a Justice of the Peace and for document filing. Ceremony pricing includes up to 30 guests. Additional guests may be accommodated, depending on property and availability. The Complimentary Collection does not apply if requested on site. Additional fee applies if Complimentary Collection is requested within 15 days of arrival.
*Up to 4 bottles of sparkling wine will be provided. Prices and inclusions are subject to change at any time and without notice. Other terms and conditions may apply.
For any new request, please feel free to contact the hotel directly
Honeymoon
Honeymoon Bonus
• Mini Cake
• Bottle of sparkling wine
• Complimentary honeymoon dinner on beach
• Breakfast in bed (upon request*)
• Guaranteed turndown service*
• Concierge desk
• Late check out until 6:00pm (subject to request and availability)
Bonus service subject to change due to COVID Protocols
Terms and Conditions:
• Minimum of 3 nights stay is required.
• Honeymoon packages only apply to couples married within the last calendar year
• Proof of marriage within the past year must be presented in order to receive amenities.
• Must be requested at the time of booking.
• Bottle of sparkling wine
• Complimentary honeymoon dinner on beach
• Breakfast in bed (upon request*)
• Guaranteed turndown service*
• Concierge desk
• Late check out until 6:00pm (subject to request and availability)
Bonus service subject to change due to COVID Protocols
Terms and Conditions:
• Minimum of 3 nights stay is required.
• Honeymoon packages only apply to couples married within the last calendar year
• Proof of marriage within the past year must be presented in order to receive amenities.
• Must be requested at the time of booking.
Hotel policies
Check-in time: 03:00 PM
Check-out time: 11:00 AM
Moon Palace Jamaica is a smoke free resort.