Located steps from Cancun’s main shopping and entertainment area is the lively and luxurious Beach Palace, a resort perfectly suited for the whole family. Unparalleled service and signature amenities are available, from 24-hour room service to world-class dining, multiple bars including a sky bar, modern equipment at the fitness centre, spa treatments at the Awe Spa and immersive play spaces at the supervised kids club. Each luxurious suite is outfitted with whirlpool tubs, balconies with ocean or lagoon views, in-room liquor dispensers and much more. Catch Las Vegas style performances from musical acts to fire shows at the theatre or tee off at the masterfully designed 27-hole Jack Nicklaus Signature golf course at Moon Palace Cancun nearby (fees apply).
Meal plans
All Inclusive
• 3 meals daily plus snacks
• All drinks (domestic beer and cocktails, select international brands, house wine with meals)
• 24-hour room service
• Daily activities
• Evening entertainment
Property amenities
1 Building(s)
285 Rooms
3 Pool(s)
6 Restaurant(s)
3 Bar(s)
Accommodations
All room categories include
24-Hour Room Service
Air-conditioning
Bathrobes and Slippers
CHI Hair Dryer and Flat iron
Coffee Maker
In-Room Safe
Iron and Ironing Board
Mini-bar
Non-smoking
Shower
Smart TV with personalized streaming via Google Chromecast®
Telephone
Turndown Service
Whirlpool Bathtub
Wi-Fi
1/3
Superior Deluxe Lagoon View
Maximum occupancy: 4
Maximum number of adults: 4
1/3
Superior Deluxe Oceanview
Maximum occupancy: 4
Maximum number of adults: 4
1/2
Honeymoon
Maximum occupancy: 2
Maximum number of adults: 2
1/2
Family Deluxe
Maximum occupancy: 6
Maximum number of adults: 6
1/7
Two Bedroom Presidential Suite
Maximum occupancy: 6
Maximum number of adults: 6
1/7
Governor Suite
Maximum occupancy: 2
Maximum number of adults: 2
Dining and entertainment
Restaurant(s)
Tequila
Style: BuffetLocation: Adjacent to pool areaCuisine: International
Breakfast hours: 07:00-11:30
Lunch hours: 12:30-16:30
Dinner hours: 18:00-22:30
Notes:
Continental breakfast 06:30-07:00
Bocelli
Style: À la carteLocation: LobbyCuisine: Italian/Mediterranean
Dinner hours: 18:00-23:00
Notes:
Casual Elegance
SmokeHouse
Style: À la carteLocation: Terrace of the Italian restaurantCuisine: Grill, Pizza
Lunch hours: 11:30-17:00
Dinner hours: 18:00-23:00
Notes:
Casual Elegance
Wok
Style: À la carteLocation: Central lobbyCuisine: Oriental
Dinner hours: 18:00-23:00 (Monday, Wednesday and Thursday)
Notes:
Casual Elegance
Agra by Wok
Style: À la carteLocation: Central lobbyCuisine: Indian
Dinner hours: 18:00-23:00 (Monday, Wednesday and Thursday)
• Kids (4-17 yrs.) pay special rates when sharing a room with 2 adults
Proof of age will be required upon check in. In the event that the ages of children are incorrect at time of travel, the difference in rates will be charged upon check in.
Guests enjoy use of the facilities at Sun Palace, Moon Palace Cancun, Cozumel Palace and Playacar Palace.
Guests travelling with children, please note the children do not have access to the 'Adult's Only' properties.
Note: Transportation between the properties is not included.
**Subject to Change.
Resort Credit Up to $250 USD per Room per Stay. Subject to Change. Restrictions may apply.
Additional Information:
VOUCHER CODE: SP250
Booking Window: until Sept 30, 2024
Travel Window: until December 20,2025
Minimum # of Nights: 4
Guests who book four nights or more will get $250 USD in Spa Credits
Terms:
• Promotion applicable to land and package bookings.
• Applicable to new reservations only. Cancellations and re-bookings will be denied.
• Promotion is subject to change or may be discontinued without prior notice.
• Not applicable to travel agent rate, tour operator employee rate, FAM trips, site inspections, Complimentary,
• Compensatory stays or any other rate-reduced promotions in the market. Not redeemable for cash.
• This promotion is not transferrable to guests in other rooms.
• All previously sent close-outs and inventory changes still apply and remain in place.
• The last day of Check-Out must be Dec 21st, 2025.
• A 16% service fee applies to services paid with Spa Credit Credit
• Other terms and conditions may apply
This promotion may apply exclusively with the following promotions
Combinable with all Palace resorts Discount and added value promotions, K&T Free etc.
Unlimited Golf Package for $225 USD per room/per night
Inclusions:
• Unlimited rounds of golf for 2 people (sharing the same room) at Moon Spa and Golf Club Cancun
• Cart fee
• Transportation to/from the course
• Food and Beverages at the course
Terms and Conditions:
• Must be added for the whole stay
• Package must be requested in advance through email to [email protected]
• Package must be prepaid online. Link will be provided once request is confirmed
• Information for scheduling tee times will be provided
Facilities and services
Internet Services
24/7 Wi-Fi throughout the resort
Beach
Suitable for swimming
Parking
Parking
Valet parking
Miscellaneous resort amenities/services
Ice machines
Cribs, rollaways & wheelchairs on request
Business services
Computer rental
Internet access
Child facilities
Kids Club Ages: 4 - 12
Group, meeting and conference facilities
Convention Centre ($)
Meeting rooms available ($)
Golf
Golf Courses ($) Nearby
Health and safety
Doctor on call 24-hours ($)
Hotel lobby
Concierge desk
24-hour front desk
ATM Machine
Wake-up service
Porter/Bellhop
Currency exchange
Taxi's available 24-hours ($)
Car Rental ($)
Shops and services
Gift shops ($)
Jewelry shop ($)
Palace Vacation Planners desk ($)
Laundry and Dry Cleaning services ($)
Sports activities
Ping pong
Billiard (pool table)
Table games
Daily Activities
Wellness
Air-conditioned
Spa
Sauna ($)
Showers ($)
Pressure showers ($)
Lockers ($)
Robe/sandal service ($)
Resting lounge ($)
Herbal steam room ($)
Beauty Salon ($)
Spa Services ($)
Swimming pools
Rooftop pool
3 Jacuzzis
Swim-up bar
Waterslide
Separate kid's pool
Location
Address (please include Apt/Suite number): Blv Kiulkulcan Km 11.5,Cancun, QRoo,77500,Mexico
Area: Hotel Zone
Nearest towns: Cancun
Airport name: Cancun International Airport
Airport transfer time: 20 minutes
* Please note that transfer times may vary and are subject to change.
• Services of a wedding planner and an onsite wedding coordinator
• Wedding ceremony location: beach or gazebo
• Minister to perform symbolic ceremony
• Wood wedding arch featuring ivory sheer fabric backdrop with silk floral appliqué and silver branches
• Matching wood ceremony table with two silk floral spheres as table décor
• 30 white avant-garde chairs
• Basic audio system available for ceremony
• Sparkling wine during the ceremony*
• 1 semi-private dinner reservation for up to 30 guests with standard restaurant décor
• Breakfast in bed the morning after the ceremony for bride and groom
• Honeymoon Wishes wedding website and bridal registry
• Complimentary Honeymoon package
Complimentary with a minimum number of 7 room nights combined.
An additional fee applies to all civil ceremonies for the services of a Justice of the Peace and for document filing. Ceremony pricing includes up to 30 guests. Additional guests may be accommodated, depending on property and availability. The Complimentary Collection does not apply if requested on site. Additional fee applies if Complimentary Collection is requested within 15 days of arrival. *Up to 4 bottles of sparkling wine will be provided. Prices and inclusions are subject to change at any time and without notice. Other terms and conditions may apply.
Honeymooners (Honeymoon, vow renewal or anniversaries Package) staying at any Palace Resort will receive the below based on a minimum stay of 3 nights:
• Complimentary bottle of sparkling wine
• Specialty petit fours
• Honeymoon dinner at select restaurants
• Two honeymoon T-shirts
• Breakfast in bed (upon request)
• Guaranteed turn down service
• Honeymooner’s desk and late check out until 18:00 (Upon request and subject to availability)
** "Honeymooners" must be noted in the rooming list and present proof of marriage within the past year in order to receive amenities
Hotel policies
Check-in time: 03:00 PM Check-out time: 12:00 PM
Alerts
Environmental Tax can range from approximately $31 - $77 MXN Pesos per room per night. Payable locally directly to the hotel upon check in. Rates are subject to change
Please note Beach Palace will be closing for a refurbishment project.
The affected dates are August 15th 2025 - February 15th 2026.
Golf
Iberostar Cancún Golf Club
Address: Blvd. Kukulcán KM 17 Cancún, Quintana Roo, Mexico 77500
Architect: Isao Aoki
Fairways: Paspalum
Greens: Paspalum
Number of holes: 18
Opening date: 1994
Par: 72
Price range: $
Rating: 71.1/68.2/69.3/70.4
Slope: 121/115/113/114
Spikes allowed: Soft only
: 6734
Moon Palace Spa & Golf Club
Address: Carretera Cancun-Chetumal Km. 36.5, Cancún, Q. Roo, CP. 77500
