FAQs

FAQs

At the hotel

What are the hotel check-in and check-out times?

Check-in policies differ by hotel and therefore times will vary. Please refer to the hotel front desk for information. Some hotels offer a late check-out for a fee upon availability.

Our WestJet Vacations Québec representative, serviced by Nexus Tours are based locally to offer assistance and liaise with our suppliers to resolve any issues you may encounter during your stay. Please contact them with any questions and bring any immediate concerns to their attention. Their goal is to ensure your holiday is an enjoyable one. WestJet Vacations Quebec representatives are available for emergency situations 24 hours a day, 7 days a week.