FAQs

We recommend that you arrive at the airport 3 hours prior to your scheduled departure.

Sunwing Airlines’ check-in begins 3 hours prior to departure and closes 60 minutes prior to departure. In order to allow for adequate time to clear airport security, you are required to obtain your boarding pass and present all checked baggage before the 60-minute cut off time/check-in deadline. For all other airlines, please visit their website.

Web check-in is available to passengers travelling on Sunwing Airlines 24 hours prior to departure. Sunwing Airline’s web check-in is a fast, simple, and convenient way to check-in for your flight and print your boarding pass from the comfort of your home, office or elsewhere. For more information, visit checkin.sunwing.ca. For all other airlines, please visit their website.

If there are multiple terminals at the airport you are travelling from, the terminal number will display next to the flight departure time on your e-documents.

The Plaza Premium Lounge is a comfortable airport lounge area in the Montreal airport which offers a relaxed and comfortable atmosphere in which to “hang out” before you board your plane. Three-hour access to the Plaza Premium Lounge can be purchased in our My Booking portal.