FAQs

Yes, however note that WestJet dollars can only be used toward the base package price of your booking. Taxes, fees and charges must be paid with a different form of payment.

Yes, however note that WestJet dollars cannot be applied against taxes, fees or charges.

No. Any add-on product must be paid with a different form of payment. WestJet dollars can only be used toward the base package price of your booking.

The minimum redemption amount is 50 WestJet dollars per booking.

The maximum redemption is the base package price or the member’s WestJet dollar balance.

Yes, however note that WestJet dollars can only be used toward the base package price of your booking. Taxes, fees and charges must be paid with a different form of payment

No. WestJet dollars can only be redeemed on individual bookings; they cannot be redeemed on group bookings.

If WestJet dollars have been used as a form of payment where a change or cancellation is allowed, you’ll need to contact us at 1-877-665-6045 to make changes to your reservation. Change or cancellation fees may apply.

Yes. To ensure the security of your WestJet dollars account, a booking made using your WestJet dollars must be made by the WestJet rewards account member and by calling our Sales Centre at 1-877-665-6045. Your travel agent can redeem WestJet dollars on your behalf, through the contact centre. As the WestJet Rewards member, you must be one of the travellers on the booking for a travel agent to complete the redemption.

WestJet dollars can only be redeemed on regular package bookings where Sunwing Airlines is the carrier.

One WestJet dollar is equivalent to one Canadian dollar when redeemed on the base fare portion of an eligible vacation package. WestJet dollars cannot be used towards the payment of taxes, fees or charges.

No, not at this time.

No, WestJet Rewards members cannot earn or use their member benefits when flying on a WestJet Vacations Quebec package.